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You have 14 days to return an item if you are not satisfied with it. The 14-day period starts from the time the item is delivered.

Return the item in its original packaging (including documentation etc.) along with the original delivery note or order number.

It is advisable to return the package using registered/recorded delivery.

Having received the item back at our warehouse, we’ll refund your payment within 30 days.


The return address

Electrolux Group Ireland Limited

Suite 7 & 8 Westland House, Westland Park, Nangor Road, Dublin 22 

Phone number

081 854 3333

Opening hours are

Monday - Thursday: 8.30 am - 5.00 pm

Friday: 8.30 am - 4.30 pm 

To send us an email, please use our contact us form.